Santé animale
Overiew
In this project, the team undertook a two-week design challenge to reimagine the website for Santé Animale, a veterinary clinic and pet shop in Lebanon. Using a design thinking methodology, the objective was to create a dual-purpose platform that seamlessly integrated the clinic's local veterinary services and a nationwide e-commerce pet shop. The team conducted in-depth interviews with stakeholders, including one of the clinic's owners, to understand key needs such as promoting the clinic’s range of services, enabling online appointment booking, and offering a user-friendly shopping experience for pet products.
Results
As a result of the redesign, usability tests showed that the revamped website improved task completion times by an average of 30%, making it quicker for users to navigate between the clinic’s service offerings and the pet shop. Additionally, the clinic anticipated a 15% increase in product sales through the online shop due to the streamlined, engaging e-commerce experience.
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